1. Scope of Application
Senselix SARL (“Senselix”) supplies products (“Products”) exclusively under these terms. By placing an order, the buyer (“Customer”) agrees to these terms, which override any conflicting conditions set by the Customer.
2. Quotations and Orders
Offers provided by Senselix are non-binding and valid for 30 days unless otherwise stated. Orders must be submitted in writing, specifying quantities, technical requirements, and delivery details. Orders are only valid once Senselix provides written confirmation. Senselix reserves the right to reject or modify orders based on feasibility and stock availability.
3. Pricing and Payments
All prices are exclusive of VAT, import duties, and additional taxes, which remain the Customer’s responsibility. Payments must be made via bank transfer within 30 days from the invoice date unless agreed otherwise. Late payments will incur interest at 1.5% per month or the highest permissible rate. Senselix may require upfront payments or financial guarantees if necessary.
4. Delivery and Risk Transfer
Deliveries are made Free Carrier (FCA – Incoterms 2020) at Senselix’s designated location unless stated otherwise. Risk transfers to the Customer upon delivery to the carrier. Delivery schedules are estimates and delays do not entitle the Customer to cancel orders or claim compensation unless explicitly agreed.
5. Order Modifications and Cancellations
Any changes or cancellations require Senselix’s written approval and may result in additional costs. Orders that have already entered production cannot be modified or canceled without covering incurred costs.
6. Warranty and Defects
Senselix guarantees that Products meet agreed specifications and are free from material defects for 12 months from delivery. The warranty does not cover damage due to improper handling, alterations, external influences, or natural wear. The Customer must inspect Products upon receipt and notify Senselix of any defects within 10 days. Senselix will repair or replace defective items at its discretion, but removal and installation costs are excluded.
7. Limitation of Liability
Senselix is not responsible for indirect, incidental, or consequential damages, including loss of business or profits. Any liability is limited to the invoiced value of the affected Products.
8. Intellectual Property Rights
Senselix retains all ownership rights over its intellectual property, including designs, trademarks, and technical documents. Customers are prohibited from reproducing, modifying, or using these assets without prior written consent.
9. Confidentiality Commitment
Both parties must treat all non-public business information as confidential. This obligation remains in effect for five years after the business relationship ends.
10. Compliance and Export Restrictions
Customers must adhere to applicable laws, including data protection and export regulations. Products cannot be used in critical applications such as defense, nuclear, or aerospace without Senselix’s prior approval.
11. Force Majeure
Senselix is not responsible for delays or non-performance due to unforeseen circumstances such as natural disasters, strikes, supply chain disruptions, or government interventions.
12. Governing Law and Jurisdiction
These terms are governed by the laws of Morocco. Any legal disputes will be settled exclusively in Moroccan courts.
13. General Provisions
If any clause is found invalid, the remaining provisions stay in force. Senselix reserves the right to update these terms at any time, with changes applying to future transactions.
For inquiries, contact contact@senselix.com.